The Smile Lab

Account deletion

Delete your Dentelligence account

This page explains how to request deletion of the account you use to sign in to Dentelligence.

Who this covers

This covers lab staff, dental practice users, patients and manufacturer users who signed in through the app.

Delete your account in the app

Open Settings or Account, then select Delete account and follow the instructions.

What happens next

Your access ends immediately.

Your account is permanently removed after 30 days.

Signing in again within those 30 days cancels the deletion request and restores your access.

What stays

Case records, messages and the audit trail belong to the dental lab and are kept under its retention rules.

If you cannot sign in

Email hello@dentelligence.dental with the email address on your account.